What you need to do:

1. Understand how the tags work.

2. Send us pics of your pets.

3. Note the Tag Returns policy.

4. Register your tags.

You don't have tags yet?

If you don't have the physical pet tags yet and would like to place an order, please tap HERE.

How it Works

1. The pet tag has a QR Code on it.

2. A Finder of a lost pet will scan the QR Code to make contact with the Owner of the lost pet.

3. When the tag is scanned and the image of the pet is tapped on, a Whatsapp chat opens automatically between the Finder and the Owner.

It's that simple.

When a tag is purchased, the Owner will scan the QR code on the pet tag to activate it.

This initial scan starts a registration process. Within 24 hours of registration, the pet tag service will be active.

Publish photos of your pets on their own web page

1. Attach the pet tag to your pet's collar and take a photograph.

2. Whatsapp it to 0824993552.

Send one pic + name + PT tag code per pet on your profile.

It is very important that you include the name of your pet and the PT code on their pet tag to enable identification.

IMPORTANT NOTICE TO CLIENTS

If the tag you have purchased has a PT CODE in the range PT1 - PT400 you will not be charged an annual subscription. As an early adopter of our innovative tags, you benefited from the introductory pricing structure used when the product was first launched, which excluded the subscription component. Thank you!

Tag Returns Policy

A new tag will be exchanged for any tag that is broken and returned to the point of sale within 60 days of activation. Delivery costs, if any, are payable by the client.

After 60 days, replacement tags may be purchased at a reduced cost of R65 per tag. The QR code that is replaced will be cancelled.

Register your tags

Submit one registration form for each pet tag you have purchased.